Jul 29, 2020
There’s a reason that romantic comedies end when the couple gets together. It’s all sunshine and roses at the beginning of a relationship. Conflict starts later. Business partnerships are the same way. Everyone is on their best behavior at the beginning of a partnership, but the end of a partnership may not...
Jul 22, 2020
So we’re in a time of disruption. So what? What can you do? First step is to recognize just what is being disrupted. Then you can look into your crystal ball and discover just how you can capitalize on disruption through innovation. Maybe it’s a public service campaign around turning in change for the banks. Maybe...
Jul 15, 2020
Disruption can be many things: scary, exhilarating, expensive, and even revolutionary. One thing it’s not is passive. Turns out very few people enjoy having the status quo questioned, especially those benefiting from the way things are.
But when we settle for less than optimal experiences as consumers, it creates an...
Jul 8, 2020
You may have heard about #StopHateForProfit - a social media ad boycott that intends to urge Facebook to evenly apply hate speech standards and improve marking misinformation and false news on the platform.
Several large national companies have joined in. The question is - should your small business? And the bigger...
Jul 1, 2020
After experiencing a few challenging interactions as a customer, JoyGenea was wondering, “Should a business owner negatively review another business online?”
Listen in as JoyGenea and Michelle discuss online reviews and how to interact with other business owners after challenging service experiences in a...